Frenkli
Frenkli Mecani에 의해Hello everyone,
We’re really happy to be here today to present our final project for the Production and Operations course. Over the semester, our group — Frenkli, Saman, Lucía, and Angelina — worked on different hands-on assignments that helped us understand how operations work in real life, not just in theory. We looked at everything from small food trucks to massive supply chains, and we want to share what we’ve learned.
Let’s start with one of our first tasks — the process design for MyOffice Inc.
We mapped out every step, from product creation to final payment. It was our first real look at how different parts of a business connect. Even a small delay, like a supplier issue or a stock problem, can affect the entire process. This showed us why having clear, organized workflows is so important in any company.
Then we moved on to something very different — Mon Crêpe, a small food truck near a university.
It may be a small business, but the operations behind it are surprisingly complex. They have to manage inventory, staff, customer service, and even the weather. We analyzed everything — from shift scheduling to long customer queues — and proposed improvements like mobile ordering. It helped us see how operational decisions affect the customer experience directly.
Next, we tackled a more creative and sustainability-focused project: eco-friendly padel rackets.
We imagined a new business that would produce these rackets using recycled materials. The challenge was to make it both environmentally responsible and financially realistic. We designed the production plan, looked into materials, and even created a financial forecast. It pushed us to think like entrepreneurs and really apply everything we had learned so far.
One of the biggest assignments was analyzing the European automotive supply chain.
This project helped us zoom out and understand the global picture. We looked at how events like the pandemic and political tensions exposed the industry’s weaknesses — especially around semiconductors and electric vehicle batteries. Our suggestions included reshoring manufacturing, using AI and robotics, and investing in circular economy strategies. This helped us connect operations to bigger topics like sustainability, innovation, and even geopolitics.
And finally, we analyzed 100 Montaditos, a large restaurant franchise.
We focused on their logistics systems, use of technology like point-of-sale and kitchen screens, and how they manage to serve high volumes while maintaining speed and quality. We also noticed their use of recyclable materials and energy-efficient equipment, which showed us how even large businesses are adapting to sustainable practices.
Looking back at all these projects, this course gave us much more than just academic knowledge.
It trained us to think critically, to solve problems realistically, and to always consider technology and sustainability as part of modern operations. Working in a team also gave us a taste of real business collaboration — we had to manage different tasks, opinions, and deadlines, just like we will in our future careers.
To wrap it up, we’ve gone from process maps to EV supply chains, from crêpes to recycled rackets — and through it all, we’ve come to understand just how essential operations are to running a successful business. We’ve built a foundation of knowledge that we’re excited to take forward, wherever our careers lead us.
Thank you so much for listening!
